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Constellation

galaxy right earbud too quiet

hi!

i've tried almost everything when it comes to trying to get the right earbud volume to get normal again. if i want to listen to anything just on the right bud, i have to turn the volume all the way up and it's still too quiet. is this just a normal thing? i've had my earbuds for almost a year too..

 

any suggestions? 

 

thanks in advance! (:

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: galaxy right earbud too quiet

Hello,

 

I will be happy to further look into this for you.

 

Can you provide the following information in a private message the full model code, the serial number, and the current firmware you are running? http://bit.ly/2GGYul4

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