Original topic:

group messages

(Topic created on: 2/22/21 10:22 AM)
Mar22
Astronaut
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Other Mobile Devices
Hi! I just bought a samsung a51. I'm a teacher working on distance learning,  so it's very important for me to send group messages to families. So far, I've been able to create groups for my students,  but when I send a text my families receive individual groups. Same when they answer to me.
Could you help me change my settings? As much as I've been searching, I haven't found a solution yet.
Thank !
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2 Replies
SamsungJoJo
Samsung Moderator
Samsung Moderator
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Other Mobile Devices

Are you using the stock Samsung Messages app or a third-party app?

 

Have you tried looking in the messaging app settings to confirm the group chat settings are enabled?

 

Do you experience this with other contacts in the device?

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Mar22
Astronaut
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Other Mobile Devices

I tried with the default app that comes with the phone. I ended downloading another app and it works with that!
Maybe I didn't check the group chat settings correctly although I tried...
I guess I will keep using this other app.
Thank you for your response!!
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