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Astronaut

samsung galaxy j7 perx bottom buttons not working

All of a sudden the two touch buttons on the botton, back and recent running apps, are not working. Everything else is as normal, including the rest of the touch screen.

 

Any suggestions?

 

I've already cleared the cache partition...no effect.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: samsung galaxy j7 perx bottom buttons not working

Thank you for reaching out. I would recommend a service repair. Can I please have your full model number and IMEI in a private message: http://bit.ly/2JH2rq2


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