Original topic:

swype issues on my A02s

(Topic created: 09-27-2021 01:47 AM)
broke
Astronaut
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my swype in my New A02s is not working. Help 

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3 Replies
jjHollowT1P762
Astronaut
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Broke?
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Daveyboy78
Astronaut
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same here was using ytmusic and phone restarted keyboard **bleep** now . says swype is active
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SamsungRyder
Samsung Moderator
Samsung Moderator
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Hi, I am sorry you are having poor experiences with swipe to text. Having trouble with unresponsive apps? It may be time to give them a good spring cleaning. Don't worry, you don't have to uninstall the app or reset your phone. Instead, clear the app's cache or data. When you do this, any problematic files or bugs in the app will be deleted. You can also use your phone's Device Care features to limit background apps and help your battery last longer. Give these steps a try with the Keyboard app: https://www.samsung.com/us/support/answer/ANS00077611/

Also, see if a third-party application may be to blame with Safe Mode. the guide for Safe Mode is here: https://www.samsung.com/us/support/answer/ANS00062983/

Finally, if those two do not help, you can try wiping your device's cache partition. The steps for that are:

Warning Performing a wipe cache partition removes any temporary files that may be causing an issue with the device. All personal files and settings are not affected by this option.

  1. Ensure the device is powered off.
    Note If the device is unresponsive/frozen, press and hold the Power button (located on the upper-left edge) for approximately 10 seconds or until the device power cycles.
  2. Press and hold the Volume Up button (located on the upper-left edge) and the Home button (located at the bottom in the middle).
  3. While continuing to hold the Home and Volume Up buttons, press and hold the Power button (located on the right edge) until "RECOVERY BOOTING" appears in the upper left then release all buttons.
  4. Select wipe cache partition.
    Note Utilize the Volume Up/Down buttons to highlight and the Power button to select.
  5. Select reboot system now.
    Note Option is highlighted, utilize the Power button to select.

Please let me know if this helps. 

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