Samsung experience updates

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Asteroid

Samsung experience updates

I've read that Samsung experience will now allow landscape mode. How can I update Samsung experience? Is it Automatic? Or do I need to push the update somehow? 

6 REPLIES
Samsung Moderator

Re: Samsung experience updates

Can I get the full model number of your device? 

Asteroid

Re: Samsung experience updates

SM-N950U

Samsung Moderator

Re: Samsung experience updates

Go to:

  • Settings
  • Apps
  • 3 Vertical Dots
  • Show System Apps
  • Samsung Experience Home
  • Force Stop
  • Clear Cache
  • Clear Data

Then:

  • Settings
  • Apps
  • 3 Vertical Dots
  • Show System Apps
  • Samsung Experience Service
  • Force Stop
  • Clear Cache
  • Clear Data

Then go to your settings and scroll down to Software Update to make sure everything is up to date. 

Samsung Moderator

Re: Samsung experience updates

Just checking in to see if the troubleshooting steps provided were helpful. 

Asteroid

Re: Samsung experience updates

Yes. I did as you suggested. My version is up to date. That feature must not be available yet.

Samsung Moderator

Re: Samsung experience updates

Thanks for letting us know. If you have any other questions please feel free to reach out to us.