08-27-2018 08:10 PM
I am having the same annoying problem with the ringer going silent on my Note 8.
I have a Ring doobell and camera setup.
I read that you had success with changing the advanced setting in Ring App. I could not locate the advanced settings. Could you kindly advise. This issue is driving crazy.
09-02-2018 12:25 PM
My Ring app was the cause for my ringtone being changed to silent. I turned off "modify system settings". Restarted my phone, NO MORE RINGTONE ISSUES!! I was really about done with the phone before I found out to turn that off.
09-02-2018 07:47 PM
Makes perfect sense. If you have installed the "Ring" application for a front door alarm/camera prodcut, then setting this application to enable system control ( Wi-Fi, Bluetooth, etc.) will randomly switch your phone ring to silent .
If you dont have the Ring application then try looking for other apps that emit sound and check they are not able to change system settings in the "App Info" section of the Samsung settings.
09-17-2018 05:24 PM - last edited on 09-22-2018 06:26 AM by SamsungCole
Hi, I also have issues with Note8 regarding application audios. After the latest updates, I select custom audios from the app, but only touch the phone's defaults.