Nougat update for J7 Prime (SM-G610Y)

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Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

Help me to update nougat pls how?
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

Im from philippines 

Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

I'm from the Philippines, region 2, Cagayan valley , and i didn't receive the nougat update yet. My j7 prime model number is SM-G610Y. Its so unfair because other J7 prime received the update.
Samsung Moderator

Re: Nougat update for J7 Prime (SM-G610Y)

Thank you for stopping by the US support page! We only support US models here, so to receive assistance with your device, please visit: http://www.samsung.com/visitcountry  Thanks!

Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

Me too i dont recieve any nougat update in the Philippines SM-G610Y

Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

Update to nougat
Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

I have a j7 prime(SM-G610F/DS) that I bought in the UAE and the region shows UAE but when I contacted my regions support they said that the IMEI  of my device is from Thailand and to contact them. Can you explain what is causing this.

Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

Philippines .. me too i dont have received a nougat .

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Constellation

Re: Nougat update for J7 Prime (SM-G610Y)

Me too i dont have received a nougat ( SM-G610Y)
Astronaut

Re: Nougat update for J7 Prime (SM-G610Y)

Philippines