Samsung Wearables App Crashing

Constellation

Samsung Wearables App Crashing

Hey guys! The Samsung Wearables app keeps crashing each time I try to go to update it. It keeps telling me that I need to update it in order to connect my watch. When I go to update, it crashes, every single time! 

3 REPLIES
Samsung Moderator

Re: Samsung Wearables App Crashing

May I have the model number of the watch? Also, are you located in the US?


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Constellation

Re: Samsung Wearables App Crashing

Try uninstalling then reinstall it. 

Constellation

Re: Samsung Wearables App Crashing

The model #SM-R815U and yes, I am located in the US.