T-Mobile Samsung Galaxy S9+ SM-G965U

Cosmic Ray

T-Mobile Samsung Galaxy S9+ SM-G965U

I had to replace my first s9 it had update ARC6 but after replacing my s9 the new one shows I'm up to date with ARBG which was the update listed before the ARC6. Was the first update pulled and when will be re released? 

2 REPLIES
Samsung Moderator

Re: T-Mobile Samsung Galaxy S9+ SM-G965U

The most up to date version for T-Mobile devices is ARC6, which was sent out on 4/13/2018. If the new device isn't running this version yet, it may just be in the later batches so it should still be coming to the new phone. You may be able to speak with T-mobile to have them go ahead and push the update to your phone. 


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Cosmic Ray

Re: T-Mobile Samsung Galaxy S9+ SM-G965U

I spoke with Tmobile after talking to different reps the update was pulled. No new information or updates have been sent. Apparently it was crashing some phones.