07-12-2017 04:48 PM
The best way to know is to give it a shot by going to the Software Updates section of the settings menu.
07-13-2017 03:27 AM
Yes, Did that first. Since no upgrades seem to be available - I was wondering if I could force an upgrade? How can I know for sure if my device is upgradable or not? Im pretty happy with the SM-T320, but if its not upgradable I will purchase my next device from a different manufacturer.
09-09-2017 10:36 AM
I have an SM- T520 (purchased weeks before the S series was released ) and when I purchased it I checked with Samsung to ask if it would be upgraded to Lollypop. This was confermed by Samsung but later I read that they had decided not to do this.
I was considering the purchase of an S7 or maybe an S8, hence reading the comments on this site. However having had Samsung's abysmal record on updates confirmed by the comments and the fact that they have blocked the ability of andriod nugget to load all but a few apps to the sd card, I think I will look elsewhere for a new mobile.
Pity their mobile division is not as on the ball and proactive as their domestic appliance division who are extremely helpful in sorting out problems.
01-31-2018 02:54 PM
Same situation for me. Still at android 4.4.2. Samsung has not and will not provide upgrade for Galaxy tab pro. Most apps in play store won't run on old android system. Will not buy any Samsung product any more. My LG phone gets regular android upgrades. No one support old devices better than Apple although I cannot justify the prices they charge.
Will explore rooting the tablet to upgrade, the process looks pretty scary.
03-12-2018 05:48 PM
My Galaxy Tab Pro won't accept the DirecTV app. It was working just fine until what appeared to be a glitch caused me to ininstall and reinstall. Now when I try to install, it either takes me back to the home page, or has an error code that says "Password or Secure Token must be provided". My password works on the DirecTV website, and my phone. No one seems to know what a Secure Token is. Any suggestions?