Original topic:

Damaged tv screen

(Topic created: 08-23-2022 04:18 PM)
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userH7CUkY5fy5
Constellation
Options
Projectors & Other TVs

My TV screen is damaged. I just bought it this year. Does Samsung have a program to get my TV replaced so I don't have to throw it away?

1 Reply
Solution
Geno71
Planetary Samsung Care Ambassador
Options
Projectors & Other TVs

Hi @userH7CUkY5fy5 

Did you purchase any kind of protection plan with the TV? If yes, the answer is maybe, it's not clear what damage you're talking about. If not, then no, Samsung doesn't cover anything like this, only manufacturing defects under warranty.

 

 

 

 

 

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