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Original topic:

How To Access Samsung Account on Tv With Error Code 189

(Topic created: 03-10-2024 11:13 AM)
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jmcool13
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Projectors & Other TVs

How do I access my account to load apps with this error?

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Samsung_Moderator
Community Manager
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Projectors & Other TVs

Hello! Thank you so much for posting about this. I completely understand your concerns with the error code of 189 on your Samsung tv. I'll be more than delighted to assist you with this issue. Is the code on the tv blocking you from navigating with your remote?  You may want to try logging into your account by using a different device. Here is a link that might be helpful: https://www.samsung.com/us/support/troubleshooting/TSG01109043/#unable-to-connect-to-the-samsung-ser...

 

 

 

 

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2 Replies
3Fees
Sun
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Is this a phone error or TV error ?

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3fees
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Samsung_Moderator
Community Manager
Community Manager
Options
Projectors & Other TVs

Hello! Thank you so much for posting about this. I completely understand your concerns with the error code of 189 on your Samsung tv. I'll be more than delighted to assist you with this issue. Is the code on the tv blocking you from navigating with your remote?  You may want to try logging into your account by using a different device. Here is a link that might be helpful: https://www.samsung.com/us/support/troubleshooting/TSG01109043/#unable-to-connect-to-the-samsung-ser...