BEWARE of Samsungs trade in allowence promotion. It is a total SCAM!
My wife and I bought 2 s8's in February 2018 and returned our S6 phones in the original boxes. No scratches, cracks, etc and were fully funtional. We did a factory reset right before we packed the phones.
We both get an email 4 months later saying we are being charged an additional 225 per phone because display not functioning. After online chatting with 3 people and calling 3 different people, staying on the phone for 45 minutes and sending 2 emails, they said my issue was closed and i would be charged. What a SCAM.
No more Samsung products for me. This was our 6th Samsung phone because I hate Apple, but I will never purchase another Samsung product.
SAMSUNG IS RUNNING THE PERFECT SCAM. SEND US YOUR PHONE, WE SAY IT ISNT GOOD AND WE KEEP THE PHONE SO YOU HAVE NO WAY TO PROVE THEM WRONG AND THEY CHARGE YOU BACK.