08-25-2017 03:02 PM
dear sir, i hope i took the plunge and its worth it. sadly, samsung wont take the s8 series to trade.and i qualified for note 7 discount, but because i went to s7edge then s8 plus, thats my loss as i assumed i was gaining.
I SURE HOPE SO, that the note 8 leap was worth the mind blowing 1000.00
I hope it wont feel like a s8 plus on steroids, and is better overall in performing, as the note 8 states.
will the extra ram help, and will camera sensors be better, and we all know, as i do, the note 7s we had were superior in thier short life.
08-25-2017 03:21 PM
i call samsung if you dont hace a expensive phone to TRADE-IN so they can keep your phone your are not elegible, this is a rip-off they dont discount you 425 they keep your money and phone or you think that the phone they ask for cost 425 only, i call and im not elegible after all the problems with samsung if i want the phone i have to pay the price in full...
08-25-2017 06:12 PM
The process is confusing. I pre-ordered my phone on the morning of the 24th. I called customer service to tell them I didn't get the $425 discount. They told me not to worry, that I would get an e-mai. I didn't get the e-mail until later in the day. So now I don't know if I'm supposed to cancel my 1st order and order again through the e-mail to get my discount. e-mailed Samsung and no response. It's very frustrating.
08-25-2017 07:07 PM
08-25-2017 08:17 PM
Talked to Verizon today, seems since I'm on the payment plan I can't trade in my phones until all 4 are paid off. Over 1600.00 at once yeah right. Samsung told me if I traded it in with them Verizon would black list it and I would get nothing.
Wow great customer service Verizon and Samsung.
WE GOT SUCKERED TO STAY WITH SAMSUNG AND LOCKED INTO A 2 YEAR CONTRACT WITH A CHEAP PHONE. I'LL NEVER BUY A SAMSUNG PRODUCT AGAIN AND I'M SWITCHING TO ATT.
Good luck everyone with the Samsung new hassle.