Original topic:

2nd HDMI connection disables CEC

(Topic created: 04-27-2024 01:55 PM)
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PDSF
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QLED and The Frame TVs

Hi all. New member here, new owner of a 65" Q80C. I have a very simple setup, a Denon receiver and a mini-PC. The Denon is connected via the CEC HDMI port, and as long as it is the only device, the CEC control works fine--the remote turns the Denon on and off and controls the volume. The problem is that as soon as I plug in the PC, the CEC functionality is lost and the TV reverts to "TV Speakers" output. I spent over an hour with Samsung support, but the tech was not at all helpful and finally I requested the issue be escalated. While I wait for them to contact me, has anyone else experienced this and is there a solution? TIA for any suggestions.

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Robin621k
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QLED and The Frame TVs
Have you tried putting the Denon Reciever in eARC , it is usually the HDMI 2 port.
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PDSF
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QLED and The Frame TVs

Yes, and that is why it works with no PC attached.

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PDSF
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QLED and The Frame TVs

I had a multi hour chat with Samsung, and one of the agents finally stated that it is impossible to use CEC when a PC is plugged in. I find this hard to believe and will start another thread with a different subject line. 

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