85in 8K QLED Issue

[jburke303]

how bad is it? I unplugged it and now it won't turn back on. 

[GaryB82 · Accepted solution]

Sorry to hear this if the TV won't power back on after turning it off I would suggest unplugging it for a few mins to see if that resets it if that doesn't work you would need to contact support and have a Tech check it out to see what the issue is.

https://www.samsung.com/us/support/contact/

[jburke303]

Thanks Gary. I unplugged it for a while and plugged it back in and still nothing. I contacted Samsung customer support to get a tech out to service it and the customer service rep is trying to sell me a new TV. Unreal.

[GaryB82]

Yeah they will try that hopefully you can get it repaired instead of replacing it