Original topic:

Art Store Registration is a Joke!!

(Topic created: 05-02-2024 08:57 AM)
Barry MacKnight
QLED and The Frame TVs

We have had a Frame since 2021, and we managed to get an Art Store subscription at first.

We then got a new Frame tv and the art store has been a nightmare ever since! And the support from Samsung is simply dreadful!!

When we try to subscribe it takes us to a purchase page and asks for a 6 digit PIN. We have no PIN!!! What are they even taking about ? There’s a 7 digit verification code but no PIN.

They told us to do the hard reset, and that made no difference!!

Help!! Please!!

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