Bluetooth Controller setup issues

[EliasCC]

Is anyone else having problems connecting controllers to their TVs? I've tried Xbox and PS5 controllers and it Bluetooth finds them but won't connect. 

"Check if they are on" etc....

[BlueSkies]

Have you updated to the latest version? My TV was able to auto detect the controller

[Samsung_Moderator]

Thanks for reaching out! Controller connectivity can sometimes vary depending on the TV model and software version. Please make sure your TV is running the latest software update, then try the following steps in the link below. 
https://www.samsung.com/us/support/answer/ANS00085262/?msockid=24766556e660672b32d7730ee732668d