A few weeks ago, the entire complimentary section disappeared from the art store. Everything under complimentary (decor, cinemagraph, Q collection, relaxation and special section is GONE.
This is not a issue with my own TV nor is it an issue specific to my country as I've spoken to friends in the US and in Australia and it's the same everywhere on The Frame.
Will Samsung even bother to address this and confirm it's actually gone? This has nothing to do with moving it to a paid section, I have a paid subscription and it's not there. Live weather, even being able to do basic collages with your own photos, the live cloc, all of it has simply disappeared overnight.
There have been numerous questions about this all over the internet and no one seems to be able to get an answer anywhere. Customer support knows absolutely nothing about it either.
Can samsung show an ounce of respect and at least confirm it's actually gone so we can stop trying to figure it out?
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