Solved: Frame Artwork Metadata - Samsung Community

david_weinberg · ‎12-07-2022

I am a new owner of The Frame 55” 2022 television. I have successfully added public domain artwork downloaded from museum websites. What I am trying to do, but unable as of yet, is to have the metadata about the art available for display on the television.

Here is an example of a recent upload. Note that all that is visible is the date I uploaded the image:

Here is another example of a purchase/subscription image where all the metadata is displayed:

Finally, here is the metadata that I added to the image on my iPhone that was uploaded via the SmartThings app:

Is there a way to add metadata about the uploaded art so it is available for display on The Frame?

Prior to this post (my first 🙂 I called Samsung TV support who transferred me to SmartThings support who said I should post my question here.

Thanks for any guidance.

David

Samsung_Moderator · ‎12-07-2022

Hello! Thank you for reaching out! I can see how showing metadata can be useful. But unfortunately, this is not possible. This is not a feature the TV supports.

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Samsung_Moderator · ‎12-07-2022

Hello! Thank you for reaching out! I can see how showing metadata can be useful. But unfortunately, this is not possible. This is not a feature the TV supports.

Original topic:

Frame Artwork Metadata

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