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Original topic:

Goes into art mode at random

(Topic created: 01-04-2023 01:38 PM)
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gpt_nwa
Constellation
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QLED and The Frame TVs

I have the 75" Frame QLED since August. For the most part it's been fine.

Recently it's started going into art mode while I'm watching a show. I am not touching the remote either.

I have turned off all the 'intelligent' features. It's hard-wired into the router so I'm not using wifi.

I've looked through all the settings to see what I can turn on or off. Not finding anything I can change that would help.

Has anyone else run into this?

7 Replies
userYJ05oPmJ1b
Constellation
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QLED and The Frame TVs
  • I've started having this issue as well. Not sure what's causing it.

 

 
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PV79
Constellation
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QLED and The Frame TVs

I have this issue too on the 65”. 
please fox Samsung as it’s driving us crazy!

 

 
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Members_p1nJ8z9
Constellation
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QLED and The Frame TVs

same - any resolution?

 

 

 
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PV79
Constellation
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QLED and The Frame TVs

Happened twice yesterday….ensured the control is fully charged too. 
help Samsung!!!!

 

 
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Solution
Samsung_Moderator
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