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Hulu Subscription Activation Issue

(Topic created: 03-13-2024 02:51 PM)
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userg3HH8qJSBS
Constellation
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QLED and The Frame TVs

Hello Samsung Team,

 

I recently purchased a Samsung QLED 65 inches TV from Costco. TV is working great but I'm unable to activate Hulu subscription even with a valid receipt upload.

 

It prompts me the serial number is already used but I have not.

 

Can you please help look into this issue & resolve.

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello there, and thank you for reaching out to our Samsung community. I definitely understand your concern regarding activating the Hulu subscription on your new TV. I hope you're enjoying your new television and recommend for you to reach out to the app developer directly for accurate further assistance as they are the only ones equipped to assist with the activation process. Furthermore, I've located this link here to assist with contact- https://help.hulu.com/article/hulu-disney-hulu-activation