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07-27-2024 08:27 AM in
QLED and The Frame TVsI just purchased a Samsung Q60D Series QLED 50" I cannot use TV PLUS or INTERNET BROWSER unless I am logged in. For example, I am logged in and looking at the TV GUIDE and Samsung TV PLUS guide is there. If I log out then go back to the guide TV PLUS is gone! Same with the browser, it only loads when I am logged in. If I click the INTERNET or TV PLUS icons from the HOME SCREEN (while not logged in) a login screen appears.
Per Samsung TV PUS FAQ: You DO NOT NEED an account to watch TV. However if you have an account and log in it opens up more features.
NOTE: I have a new CU8000 a few months old and I do NOT have to login to use TV PLUS or INTERNET.
Whats going on here? Why do they not work when not logged in? Anyone?
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07-28-2024 06:03 AM in
QLED and The Frame TVsSorry, I don't understand. Logged into what?
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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07-28-2024 08:37 AM (Last edited 07-28-2024 08:41 AM ) in
QLED and The Frame TVs
@bill-e wrote:Sorry, I don't understand. Logged into what?
Your Samsung Account...from within the TV. In fact NO apps work unless you're signed in. I don't like this. It must be something new with the Tizen 2024 software (v 1106 on my TV). My 2023 CU8000 you do not have to be logged in.
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07-28-2024 10:37 AM in
QLED and The Frame TVsAhh. Since I log into Samsung on all my devices I hadn't even considered that snf don't knoe when it started since I have always logged in. . I like to be able to sync all the devices in the ecosystem.
Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro