Hello! Thank you for reaching out! If it's not there, it should be Settings > General & Privacy > Accessibility > Voice Guide Settings, and you can toggle it off from there. Please keep in mind that certain models do have shortcuts on the remote that do enable this feature. Depending on the model, you can press and hold the volume up or down to get to the accessibility options, and it will turn it on.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hello! Thank you for reaching out! If it's not there, it should be Settings > General & Privacy > Accessibility > Voice Guide Settings, and you can toggle it off from there. Please keep in mind that certain models do have shortcuts on the remote that do enable this feature. Depending on the model, you can press and hold the volume up or down to get to the accessibility options, and it will turn it on.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
