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Original topic:

Samsung UH8000 and Bluesound pulse 2i soundbar.

(Topic created: 4 weeks ago)
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Sagaris380
Constellation
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QLED and The Frame TVs

Hello all.

 

 I have a Samsung UH8000 and Bluesound pulse 2i soundbar and I am unable to control the sound with my Samsung remote. I go into the device setup and try to search for bluesound and nothing comes up.  Does anyone know or a universal option I can use to try and get this to work. I have tried doing software updates and I have none to download. 

I also have a Samsung frame that is only 2 years newer and Bluesound comes up in the device list when I search for it. 

I just mounted this tv and I really dont want to take it down and bring the other one out of storage.  

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello! Thank you for reaching out! I would recommend trying the information in the following link. If this does not help, then this will be a compatibility issue with the soundbar and TV. 

https://www.samsung.com/us/support/answer/ANS00049279

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I would recommend trying the information in the following link. If this does not help, then this will be a compatibility issue with the soundbar and TV. 

https://www.samsung.com/us/support/answer/ANS00049279

Sagaris380
Constellation
Options
QLED and The Frame TVs

Thank you. I will give it a try. 

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