Original topic:

Smart TV Cannot Be Fixed

(Topic created: 07-03-2023 01:22 PM)
963 Views
BlinkingWhiteSpot
Constellation
Options
QLED and The Frame TVs

Smsung QAQ60 50" lasted only 18 months. Bottom right corner white blinking dot and very hot. Now just black screen. TV repair man said blown display panel and can not be fixed, it over heated. I loved the TV, it was great until this. Overheating seems to be a problem with Samsung, very disappointed.

0 Likes
Reply
1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I can understand how this can be caused for concern with your TV having a black screen and getting hot on the corner. So that we may look into this further can you send me a private message with the following information? 

 

Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:     
Email address: 

Model Number: 

Serial Number: 

 

 

0 Likes
Reply