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‎07-02-2023 03:22 PM (Last edited ‎07-05-2023 07:01 AM by SamsungJecca ) in
QLED and The Frame TVsSmsung QAQ60 50" lasted only 18 months. Bottom right corner white blinking dot and very hot. Now just black screen. TV repair man said blown display panel and can not be fixed, it over heated. I loved the TV, it was great until this. Overheating seems to be a problem with Samsung, very disappointed.
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‎07-03-2023 01:22 PM in
QLED and The Frame TVsHello! Thank you for reaching out! I can understand how this can be caused for concern with your TV having a black screen and getting hot on the corner. So that we may look into this further can you send me a private message with the following information?
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
Model Number:
Serial Number:
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‎07-03-2023 01:22 PM in
QLED and The Frame TVsHello! Thank you for reaching out! I can understand how this can be caused for concern with your TV having a black screen and getting hot on the corner. So that we may look into this further can you send me a private message with the following information?
Place of purchase:
First and Last Name:
Physical Street Address:
City, State, and Zip Code:
Home phone number:
Alternate phone number:
Email address:
Model Number:
Serial Number: