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Original topic:

Xfinity/Comcast Box/channels NOT recognized using 5m One Connect with the Neo QLED QN900D

(Topic created: 2 weeks ago)
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userFiTSTpUooN
Constellation
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2 weeks ago in 

QLED and The Frame TVs

Xfinity/Comcast Box/channels NOT recognized using 5m One Connect with the Neo QLED QN900D (it does work with the shorter cable)

 

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bill-e
Epic Samsung Care Ambassador
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2 weeks ago in 

QLED and The Frame TVs

This is an HDMI cable issue. From my research, 2m is the sweet spot for HDMI cables.  A higher quality 5m cable may work but I think it would be trial and error. 

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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