JUMP TO SOLUTION Solved

Original topic:

Xfinity/Comcast Box/channels NOT recognized using 5m One Connect with the Neo QLED QN900D

(Topic created: 06-13-2024 06:05 AM)
373 Views
userFiTSTpUooN
Constellation
Options
QLED and The Frame TVs

Xfinity/Comcast Box/channels NOT recognized using 5m One Connect with the Neo QLED QN900D (it does work with the shorter cable)

 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
bill-e
Epic Samsung Care Ambassador
Options
QLED and The Frame TVs

This is an HDMI cable issue. From my research, 2m is the sweet spot for HDMI cables.  A higher quality 5m cable may work but I think it would be trial and error. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV

View solution in context

1 Reply
Solution
bill-e
Epic Samsung Care Ambassador
Options
QLED and The Frame TVs

This is an HDMI cable issue. From my research, 2m is the sweet spot for HDMI cables.  A higher quality 5m cable may work but I think it would be trial and error. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV