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Original topic:

Xfinity Stream App on 2022 Frame

(Topic created: 04-18-2022 06:05 AM)
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SergioR
Constellation
Options
QLED and The Frame TVs

I have a Samsung The Frame 2022 (QN65LS03BAFXZA), recently set up, upgraded to latest available software version. I would like to use the Xfinity Stream app, but the app search functionality does not find it. I have two questions:

  1. Is the Xfinity Stream app not available on this TV?
  2. If it's not available, am I going to be stuck having to rent a set top box (which I desperately want to avoid)?

Thank you!

4 Replies
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! My apologies it seems the TV that you have is not compatible with the Xfinity app, you may look here for more information, https://www.xfinity.com/support/articles/activating-xfinity-stream-smarttvs

BenPWarner
Cosmic Ray
Options
QLED and The Frame TVs
Comcast is really terrible on what can and can't use the Xfinity stream app.
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SergioR
Constellation
Options
QLED and The Frame TVs

It makes so little sense that the Xfinity Stream app would work just fine on a 2021 model Frame TV and somehow be "not compatible" with the 2022 model of the exact same TV!!

Options
QLED and The Frame TVs

The Xfinity Stream app will be released on 2022 TVs later in the year.