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12-09-2022 04:21 PM in
QLED and The FrameI really enjoyed my Frame 2020 65" till this week.
There is a visible 30in wide vertical grey bar thru the whole screen and I assume the back lit is burned out. My TV is out of 1 year warranty so I reached out for the customer service and the 3rd party service and repair fee is $1900 and they sincerely suggested me to buy a new one.
This is the poorest customer service I got and not blaming the representative but the policy and poor quality of an expansive TV. Will never buy anything from Samsung. This is ridiculous.
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12-09-2022 06:11 PM in
QLED and The Frame- Mark as New
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12-09-2022 06:11 PM in
QLED and The Frame