Original topic:

55 QLED 4K TV QE55Q67 Q60 boot loop

(Topic created: 12-03-2022 05:32 AM)
ALinoa
Asteroid
Options
QLED and The Frame

Hello,

When I turn on my TV, it starts turning black from center to borders and then restart itself and stuck in boot loop with fading screen to black. Sometimes screen keeps on for a while, but contrast and backlight is set on max values, but then restart again. TV is 8 months after warranty, so I'm little bit sad.

So my questions are. Is it software or hardware problem? It's there any chance to solve this, or do I have to by new TV?

https://youtu.be/Y66cTy6vfjM

 

 

 

 

 

 

 

 
 
 
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5 Replies
KennewickMan
Supernova
Options
QLED and The Frame
Have you checked your TV settings for any software updates?
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ALinoa
Asteroid
Options
QLED and The Frame

I had selected automatic updates, but now is impossible to check updates before it restart.

 

 
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ALinoa
Asteroid
Options
QLED and The Frame

So, I was fast enough to see firmware version before screen goes black again. An I have firmware version 1401 and I think its the lastest version. 

I tried unplugged power cable for few hours and then turn on TV, but with same results as before.

 

 
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QLED and The Frame
Try a factory reset unplug the tv then push and hold power button on the tv for 15-30 seconds then plug it back in
ALinoa
Asteroid
Options
QLED and The Frame

I did that and didn't work. 

I more and more think, that my TV is gone. 

 

 
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