JUMP TO SOLUTION Solved

Original topic:

65" QLED, Model: QN65Q60RAFXZA. No Picture. Power light is red and blinks.

(Topic created: 05-14-2022 06:59 AM)
1406 Views
userKLcp7Ko5A5
Asteroid
Options
QLED and The Frame

I was watching subject TV and the picture blipped off and went black.  I've unplugged from the outlet for 24hrs to try and reset.  When I press the button the red power indicator blinks twice with no picture.  Can anyone provide troubleshooting techniques or is this an indication that the TV has failed and needs repair?

3 Replies
Anonymous
Not applicable
Options
QLED and The Frame
Observe the blinking pattern. Contact samsung support with blinking pattern code
0 Likes
Reply
userKLcp7Ko5A5
Asteroid
Options
QLED and The Frame

Blinks twice five times and pauses

Repeats this 3 intervals (15 double blinks or 30 total blinks)

Then ends with two blinks.

0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! This is something that will require service please send me a private message with your full model and serial number so that I may look further into this for you!