82-inch QN82Q60RAFXZA Q60 Loud POP and then dead

[jstafford]

My 82-inch Samsung just made a very loud pop/BANG, then completely stopped working - after just over 1 year in service.  I've trouble-shot everything from the outlets to the power cords - it's dead.  I assume it's the power board from my reading here.

I've attached a video I posted to YouTube from a security camera of the moment it happened and the sound.  Note it was not raining, and there were no power surges.  The TV was plugged into a surge protector. 

Any help would be appreciated!

Model: Samsung QN82Q60RAFXZA Flat 82-Inch QLED 4K Q60 

https://youtu.be/l_D2-0L-pAI

[MochaVex]

🤯 that would scare me if I were right there

[jstafford]

If you look closely, you'll notice it scared the **bleep** out of my dog! 😂 

[MochaVex]

Oh no! Poor doggo 😂

[b big]

Do

[b big]

https://us.community.samsung.com/t5/HD-and-UHD-TVs/82-inch-QN82Q60RAFXZA-Q60-Loud-POP-and-then-dead/...

[MochaVex]

Why did you link the post within itself?

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Mike

[SamsungCaleb · Accepted solution]

Oh no! I understand how this can be frustrating when something like this happens, this is something that will require service please send me a private message with your full model and serial number. 

[jstafford]

Thanks Caleb!  Reply sent to your inbox.