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08-25-2023 07:01 AM in
QLED and The FrameI recently had a software update pushed to my 65 The Frame TV. Since the update, instead of going into art mode when I power off the TV, using my Apple TV remote, the screen goes black for a few minutes and then turns on. First time it happened I turned the TV off (I thought) and then went upstairs, a few minutes later Gordon Ramsay is screaming in my family room, I thought someone had broken into my house.
I deleted the Samsung TV Plus app because I’d read on another forum that this should resolve it, it did not.
This function worked perfectly until the software update. Anybody know to fix this?
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08-28-2023 10:04 AM in
QLED and The FrameSame for me, when the apple TV goes to sleep the art mode is no longer turning on and instead tries to show live TV or something.
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09-01-2023 11:51 AM in
QLED and The FrameI’m having the same problem! Turn off the Apple TV with its remote and frame stays on with live tv!
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09-12-2023 04:15 PM in
QLED and The FrameMe too, what gives Samsung?! Can you tell us how to fix it?
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09-20-2023 09:26 PM in
QLED and The FrameI believe this is intentional as a part of the latest release.
I have the old firmware on a thumb drive and I can't even roll back to it.
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09-21-2023 10:55 AM in
QLED and The FrameYou know what they say about good (in the mind of Samsung) intentions…
I had bought another Frame a few days before they did this and because of this, I returned it as soon as it delivered. This was poor choice on their part
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10-03-2023 08:19 PM in
QLED and The FrameSame thing happening here and need a solution
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10-03-2023 08:24 PM in
QLED and The FrameSAMSUNG PLEASE FIX THIS! This TV sucks now.

