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Original topic:

Art mode won’t work via SmartThings app

(Topic created: 12-07-2023 02:18 PM)
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Jennyk2023
Astronaut
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QLED and The Frame

Tried to upload some personal art to my 2022 frame tv last night and the smart things app wouldn’t recognize my tv.   So I downloaded a new version of the app-had to do it manually by the way not great.  

new version of the app is installed and lo and behold the art mode button that used to be there is completely gone.  So there is no way to add art to my frame tv. 

anyone else experience this?

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame

Hello! Thank you for reaching out! With this particular issue, I would recommend reaching out to our smartthings community. You can go there by the following link: https://community.smartthings.com/