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JUMP TO SOLUTION Solved

Original topic:

Dull shadowy line on new TV

(Topic created: 02-02-2023 04:07 PM)
mikemcelligott1
Constellation
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‎02-02-2023 04:07 PM in 

QLED and The Frame

 Does anyone have any idea what this is? And possibly an easy fix? Dark line above the word favorite.

56362AFF-7CC8-4516-8285-03F3276735A8.jpeg

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
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Diaboyos
Honored Contributor
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‎02-03-2023 12:53 AM (Last edited ‎02-03-2023 12:54 AM ) in 

QLED and The Frame
It's probably the panel. You can try the pixel refresh feature on your TV if it has one. If it doesn't there are pixel refresh videos on YouTube. They may help but probably not honestly. The cost to fix it if it's not under warranty will be high and probably better spent towards a new TV imo.

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3 Replies
Hake
Comet
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‎02-02-2023 05:54 PM in 

QLED and The Frame
It looks like the screen was mishandled during production or pressure was applied to that area? If it's new it should be covered under warranty.
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Hake
Comet
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‎02-02-2023 05:57 PM in 

QLED and The Frame
Or if it is older and OLED that might be burn in. I think most companies warranty burn in as long as it's been used normally and less than a year old.
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Solution
Diaboyos
Honored Contributor
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‎02-03-2023 12:53 AM (Last edited ‎02-03-2023 12:54 AM ) in 

QLED and The Frame
It's probably the panel. You can try the pixel refresh feature on your TV if it has one. If it doesn't there are pixel refresh videos on YouTube. They may help but probably not honestly. The cost to fix it if it's not under warranty will be high and probably better spent towards a new TV imo.
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