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05-27-2020 04:10 PM in
QLED and The FrameNew Samgung TV owner here. First TV since 2004...
Does the 2020 'The Frame' 55" model TV have a protective film which I should remove? The outer dark metal trim had obviously removable film, but I cannot tell if the surface of the screen itself has a plastic film I should remove. Anyone have a definitive answer?
Solved! Go to Solution.

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05-27-2020 05:30 PM in
QLED and The FrameYou should only remove the film that was easily removable when you unpackaged the television.
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05-27-2020 06:42 PM in
QLED and The FrameRight... so, from anyone's hands-on experience, *is* there an easily removable film? In my experience with consumer-electronics it is unfortunately often the case that film designed to be removed is not obviously presented as such.
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07-29-2020 01:46 PM in
QLED and The FrameSorry for bringing this back to life, but can you please confirm if the 2020 version of the frame has or does not have a screen protector that needs to be peeled off.
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08-06-2020 11:13 AM in
QLED and The FrameSAMSUNG!!!! Hello Anyone There? Please answer this question already. This is poor customer service

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08-06-2020 11:42 AM in
QLED and The FrameThere is no film over the screen on these televisions, There usually is a cling wrap film on the framing around the screen
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08-06-2020 11:27 AM in
QLED and The FrameI never received any clarification from Samsung, but I bought through Crutchfield - I asked Crutchfield about this and they confidently shared that there seems to be no film as they had no case notes about it for the 2020 Frame.
