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Original topic:

Frame Artwork Metadata

(Topic created: 12-07-2022 11:41 AM)
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david_weinberg
Cosmic Ray
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QLED and The Frame

I am a new owner of The Frame 55” 2022 television. I have successfully added public domain artwork downloaded from museum websites. What I am trying to do, but unable as of yet, is to have the metadata about the art available for display on the television.

Here is an example of a recent upload. Note that all that is visible is the date I uploaded the image:

Screenshot 2022-12-07 at 2.12.01 PM.png

Here is another example of a purchase/subscription image where all the metadata is displayed:

Screenshot 2022-12-07 at 2.25.46 PM.png

 Finally, here is the metadata that I added to the image on my iPhone that was uploaded via the SmartThings app:

IMG_0179.jpg

 

 

 

 

 

 

 

 

 

 

 

Is there a way to add metadata about the uploaded art so it is available for display on The Frame?

Prior to this post (my first 🙂 I called Samsung TV support who transferred me to SmartThings support who said I should post my question here.

Thanks for any guidance.

David

 

 

 

 

 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! Thank you for reaching out! I can see how showing metadata can be useful. But unfortunately, this is not possible. This is not a feature the TV supports.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame

Hello! Thank you for reaching out! I can see how showing metadata can be useful. But unfortunately, this is not possible. This is not a feature the TV supports.

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