Original topic:

HDMI-eARC mode “This Function Is Not Available “

(Topic created: 02-03-2024 04:13 PM)
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Dtnelson
Constellation
Options
QLED and The Frame

My model QN65LS03BAFXZA tv, running software version T-PTMAKUC-1602.3, BT-S,

all of the sudden won’t play with my Denon soundbar.  I get the message “This function isn’t available “ when I try to turn on HDMI-eARC mode in expert settings under sound.

its been working fine up until all of the sudden.

i have tried unplugging, waiting over an hour, and replugging in the TV.

Help!

thanks

Dave

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5 Replies
Robin621k
Black Hole
Options
QLED and The Frame
I find not just unplugging TV, unplugging all inputs. 30 minutes, plug back inputs. Turn power back on works.
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Dtnelson
Constellation
Options
QLED and The Frame

Thanks very much for your input!

Unfortunately, I tried that this morning.  I unplugged all devices from the wall, and then unplugged all of the connectors from the Frame "control box", including the cable from the control box to the TV, 3 HDMI's (including the e-ARC going to the speaker), antenna, ethernet, etc.  I waited well over an hour to ensure everything was very cold, and tried it again.  Same result.  “This function isn’t available".  

Any other ideas?  Thanks!  Very frustrating!

Dave

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Dtnelson
Constellation
Options
QLED and The Frame

So, anyone else out there have any ideas?  Anyone?  Samsung??

Thanks!

Dave

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Dtnelson
Constellation
Options
QLED and The Frame

Anyone?  HELP!!  HELP!!

This is getting really frustrating!

Samsung, where are you??

Thanks!

Dave

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Russiandf
Constellation
Options
QLED and The Frame

There’s a YouTube video that was very helpful for me in solving this issue. The title is “Samsung smart Tv: how to turn on HDMI CEC…”. I tried to post the link and they keep removing my comment.

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