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Help with samsung tv on off dim black screen

(Topic created: 08-30-2021 07:53 PM)
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Randyjl
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I have a Samsung - 75" Class Q60T Series QLED 4K UHD Smart Tizen TV QN75Q60TAFXZA and it turns off and on by itself and now the tv turns on and off non stop with no picture. I changed the remote batteries, unplugged the power cord for 30/60 seconds soft/hard reset and nothing will fix it I've tried everything but nothing works. I bought this tv on Oct 14 2020. Can some one help me. I can not do a factory reset because the screen is black and tv turns off and on every 5 seconds
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SamsungLarry
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I can definitely understand how frustrating this may be. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
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3 Replies
poog
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xmy movies just se t anbuf why
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poog
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they come i n for a min an then start buffing why
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Solution
SamsungLarry
Community Manager
Community Manager
Options
QLED and The Frame

I can definitely understand how frustrating this may be. If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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