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Motion sensor option is missing (The Frame 2022)

(Topic created: 08-24-2022 08:19 PM)
usercDe4fqh1tG
Constellation
Options
QLED and The Frame

Hello, I just bought the 2022 55 model and the TV does not turn on automatically. In the ART mode I have two options, "Sleep after" and "Night mode". The sensor option is missing.  I thought the frame was supposed to turn on automatically after sensing motion in the room. Does anyone know the solution to this problem?

 

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usercDe4fqh1tG
Constellation
Options
QLED and The Frame

It turns out the Thailand version of the Frame 2022 does not come with motion sensors. I wonder if the hardware was taken out or if something deep within the system is turned off specifically for Thailand.

I found out about secret options within Samsung tv (info, settings, mute then power). But I can't find anything that mentions motion detector. 

 

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Solution
usercDe4fqh1tG
Constellation
Options
QLED and The Frame

It turns out the Thailand version of the Frame 2022 does not come with motion sensors. I wonder if the hardware was taken out or if something deep within the system is turned off specifically for Thailand.

I found out about secret options within Samsung tv (info, settings, mute then power). But I can't find anything that mentions motion detector.