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Original topic:

Prime video, Apple Music and TV not working.

(Topic created: 06-29-2020 01:24 PM)
userd4B79TwQTa
Asteroid
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I am facing a problem in launching the application like Primevideo, Apple TV and Apple Music. I thought there is some problem with application so I do factory reset of tv. Now the application was not installing. Showing error code 125059.

171 Replies
Rdrakea
Halo
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I have a 2020 55" Frame and have the same issue - it has never worked.  I just installed firmware 1301 via USB and it did not resolve the issue.

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FastBikerBoy
Constellation
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I have discovered a fix that worked for me, problem was Amazon prime would not load and could not reinstall..........

 

Unplugged TV for around 30 seconds, plugged it back in, switched on, and then went to app settings and attempted a reinstall. It then allowed me to reinstall and Amazon prime now works as expected.

 

Hope that helps someone...........

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user0fZMRcuQmq
Constellation
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Hello when trying to instal Apple TV and prime I get error code 125059

userlZpw5z0mBj
Constellation
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I am getting the same error, TV model code UE49RU7300KXXU. Apple TV stopped working. Unplugging for 15s didn't help the issue and when I attempt to reinstall Apple TV I get error code 125059.

 

 

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userVnYdkRwU0e
Constellation
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I have same issues on all 3 of my new TVs anything dealing with Apple and Amazon is showing errors, reset the computer 3 times with same error

userFsmEo9CTjp
Astronaut
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I am facing the same issue with amazon prime , I tried

1. Restarting TV - that didnt work

2. Reinstalling the app - which I cannot do as it says "Error: Unable to install. Please try again later: (Amazon Prime Video: 125059)  

3. Tried resetting smart hub and then re-installing the app - same issue

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userVGHPF95xKR
Constellation
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I have the same issue 

 

 

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userVGHPF95xKR
Constellation
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I have tbe same problem. Just buy a new Samsung TV  and  i cannot install these apps 

 

is it normal? Im thinking to return it

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usereGi62U0Z9g
Astronaut
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I have the same problem

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userh3kP4AQik0
Astronaut
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Same problem here. Prime video and Apple Tv not working. Model: QE43Q60.

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