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Original topic:

Q60 70 inch loses internet connection when turned off

(Topic created: 10-25-2020 06:00 AM)
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userlLqWJn0xjj
Cosmic Ray
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I have a Q60 70 inch QLED TV that when turned off for any length of time disconnects from the internet requiring a soft reset to reconnect once I turn it back on.  I have three other smart TV's in the house that do not do this.  The WiFi is strong.

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userlLqWJn0xjj
Cosmic Ray
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I do not see an option to do so.

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Satru
Comet
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in tv setting, network status- ip setting
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userlLqWJn0xjj
Cosmic Ray
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Thanks, I did it but it still is doing the same thing.

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99xexp
Cosmic Ray
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Just pitching in, Q90T also reportedly having the same issue after 1402 update a few weeks ago. Could not resolve the issue via both attempts on DHCP and static settings through my router (and router + switch for sanity).

 

Switched off to ethernet because it happened almost every single day.

userlLqWJn0xjj
Cosmic Ray
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Don't let the "Solved" tag fool you, there is no solution.

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Samsung_VICTOR
Astronaut
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Be sure to have the App "SmartThings" recognize your TV properly!

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userH5f70P3dPT
Constellation
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@userlLqWJn0xjj wrote:

I have a Q60 70 inch QLED TV that when turned off for any length of time disconnects from the internet requiring a soft reset to reconnect once I turn it back on.  I have three other smart TV's in the house that do not do this.  The WiFi is strong.




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