Q80a Cloudy During Dark Scenes

[userg30BxvScFd]

 

Anyone have this same issue in their q80a 65 inch? During dark scenes it’s very cloudy at the top of the tv. 

[SamsungCaleb · Accepted solution]

Hello! If this is occurring on all sources and during the picture test this will require service you have a couple of options based on your warranty. 

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/

[userg30BxvScFd]

is this a known issue with the q80's?