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01-17-2022
04:22 PM
(Last edited
06-06-2022
06:26 AM
by
SamsungJecca
) in
Anyone have this same issue in their q80a 65 inch? During dark scenes it’s very cloudy at the top of the tv.
Solved! Go to Solution.

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01-17-2022 05:57 PM in
QLED and The FrameHello! If this is occurring on all sources and during the picture test this will require service you have a couple of options based on your warranty.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
https://www.samsung.com/us/support/service/locations/
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
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01-18-2022 06:14 AM in
QLED and The Frameis this a known issue with the q80's?