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Original topic:

Q90T No color on left side of screen

(Topic created: 03-16-2022 07:15 PM)
Shumwayc
Constellation
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QLED and The Frame
So I have a qn75q90t tv that I recently purchased used. It seemed as it was fine originally but now I'm having an issue. Going from the right side of the screen to the left I go from a full beautiful color picture to no color on the left side at all. I have checked all the connections inside the tv and all of the LEDs are lighting up. I have searched for hours looking for an answer or even a suggestion and can't find anything on this issue. I have a LED driver board on the way but I don't think it's going to solve the issue since they are lighting up. I have tried displaying a blue screen and a red screen and on both I lose the color of each on the left side. The menu has the same issue when I open it I have already reset the tv and made sure that the tv had the latest update. Please help if you know anything else that I can do. Thanks 
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Charkatak
Black Hole
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QLED and The Frame
Contact Samsung via Get Help button from this app.

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6 Replies
Solution
Charkatak
Black Hole
Options
QLED and The Frame
Contact Samsung via Get Help button from this app.

Shumwayc
Constellation
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QLED and The Frame
I called them and they could only suggest updating it and resetting it unfortunately.
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Diaboyos
Neutron Star
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How recently is recently purchased? I'd return it if it's very recently.
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Shumwayc
Constellation
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Unfortunately it was a private sale. Thanks
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Diaboyos
Neutron Star
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I totally missed the "used" in your post. Sorry about that.
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Shumwayc
Constellation
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QLED and The Frame
No problem. I appreciate any and all input
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