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10-20-2020 02:02 PM in
QLED and The FrameI have a 75" Q90T and my games began screen tearing at the bottom in game mode after the new 1402 update was pushed out. I haven't ever had this issue before and it appears to occur in all my games when in game mode. No issues with movies that I have seen.
Took a picture of it below it run across the entire screen and effect about the bottom 4 inches of the screen.
Lines can be clearly seen at the bottom of the picture
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10-23-2020 12:49 PM in
QLED and The FrameI was able to figure this out. Apparently Xbox pushed out a new update as well and if you got the Samsung update but not the Xbox update it would turn off your 4K all together. Once I updated both and tweaked the settings everything began to run normally. I would also say on some of the older games I turned on the VRR option in the Xbox settings and that fixed the tearing in the older games. Thanks all for responding!
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10-20-2020 08:28 PM in
QLED and The Frame- Mark as New
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10-23-2020 11:55 AM in
QLED and The FrameI had exact same issue on my TU8000 even on previous 1304 and its still on 1402 update. I never use game mode because of this.
I play on PC via HDMI on RTX2060.
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10-23-2020 12:49 PM in
QLED and The FrameI was able to figure this out. Apparently Xbox pushed out a new update as well and if you got the Samsung update but not the Xbox update it would turn off your 4K all together. Once I updated both and tweaked the settings everything began to run normally. I would also say on some of the older games I turned on the VRR option in the Xbox settings and that fixed the tearing in the older games. Thanks all for responding!
