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Q90T clarity issues?

(Topic created: 03-15-2021 08:25 PM)
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userPTp2BU9LHF
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QLED and The Frame

Received my 85 inch Q90T last week. 4k and HDR content look great. However, everything else including settings menus and regular tv broadcasts at 720 and 1080p are noticeably blurry. I own a 5 year old 65 inch ks8000 that blows my Q90T out of the water. Is anyone else dealing with this. I'm ready to send it back. Should I be dealing with this on a $4000 tv?

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MrLarry
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Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202526/ If this does not help I recommend reaching out to your retailer or letting a service technician have a look. Send your full model code and serial number via private message to get started.




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MrLarry
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QLED and The Frame

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01202526/ If this does not help I recommend reaching out to your retailer or letting a service technician have a look. Send your full model code and serial number via private message to get started.




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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MrLarry
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An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


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