QLED-QN65Q90TAFXZA has Blurry image

[userkl5kxiC6Ry]

I bought this TV 4 days ago and cannot "correct" the fact that the background is blurry in all venues..TV, Netflix, You Tube etc.  IT is as if it only focuses on the foreground and sometimes only on the person that is talking.  I have been on the phone with Samsung customer support for over 5 hrs and talked to 4 people, even a "senior" level person who has gotten onto my TV remotely and gone thru ALL the possible settings that could be causing the issue, but to no avail.  Can anyone help me with a solution?  Many Thanks

[SamsungLarry · Accepted solution]

I recommend letting a service technician have a look. Send your full model code and serial number via private message or call

1-800-SAMSUNG directly to get started.