JUMP TO SOLUTION Solved

Original topic:

QLED70 No red standby light and TV won't turn on

(Topic created: 11-14-2020 01:53 PM)
userDVwcDhwkXF
Astronaut
Options
QLED and The Frame

Hi all, I have a 3 year old (2017) QLED70 model TV and about 6 months ago I started having issues with the red standby light staying on.  I have followed all the tips and tricks of unplugging everything and holding the power button for 30 seconds and plugging back in only the TV; but nothing has worked.  I even took the TV down off the wall 4 times now (which is not easy to to with a delicate 100 lb TV)!  I've taken the back cover off and checked all the connections and checked the main boards and the power board; and they are all good: this also proved that the TV has and is getting power.  The last time the red light went out, I got a little frustrated and punched the sensor where light was, and it came back on... not the ideal fix i was looking for but it got my TV to turn on again.  This narrows my problem down to the standby sensor (either being a bad sensor, or having a bad connection, or having a bad circuit to one of the main boards).  Can anyone help me troubleshoot this items and tell me what to do or where I can get a new standby sensor for this model TV?  I really don't want to give up on this because I feel it is still a good TV.

 

Thanks Bryant

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Anonymous
Not applicable
Options
QLED and The Frame

Hello Bryant! Unfortunately, we are unable to advise on self repair. You can check out SamsungParts.com for the replacement parts as well as the service manual.

View solution in context

1 Reply
Solution
Anonymous
Not applicable
Options
QLED and The Frame

Hello Bryant! Unfortunately, we are unable to advise on self repair. You can check out SamsungParts.com for the replacement parts as well as the service manual.